Frequently Asked Questions

Got questions about our services, booking process, or what to expect? We’ve got you covered. Whether you're in Whitby, Ajax, Oshawa, or Port Perry, we’re here to make your life easier — and that starts with answers.

Everything You Need to Know About Working With Simplify Life

From organizing your space to running errands and deep-cleaning homes for real estate, we know life can get busy — and you may have a few questions before getting started. Below you’ll find answers to the most common questions we get from clients across Durham Region, including Pickering, Bowmanville, and Uxbridge.

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  • We specialize in three main areas:

    • Home Organization: Decluttering, organizing, and creating systems that help your home function better.

    • Home Concierge & Errand Services: Grocery runs, dry cleaning, appointment drop-offs, and everyday task support.

    • Real Estate Cleaning: Pre-listing, move-in, and move-out deep cleans for homeowners and real estate professionals.

  • You can easily schedule a free discovery call using our Simplify Life Scheduler tool. Just pick a time that works for you and tell us a bit about what you need — no pressure, just a conversation to see how we can help.

  • We proudly support clients across Durham Region, including:

    • Whitby

    • Ajax

    • Pickering

    • Oshawa

    • Bowmanville

    • Port Perry

    • Uxbridge

    If you're nearby but not listed, feel free to reach out — we may still be able to help!

  • Yes!

    We can assist with pre-move decluttering, organizing for a smoother move, and even handle real estate cleaning to get your home showing-ready. Whether you're upsizing, downsizing, or just overwhelmed, we've got you covered.

  • Our concierge services are flexible. We can help with:

    • Grocery shopping and delivery

    • Prescription pickups

    • Dry cleaning drop-off/pickup

    • Returns, mailing, or light household tasks
      Let us know what you need, and we’ll do our best to make it happen.

  • Our real estate cleaning services include:

    • Deep cleaning kitchens and bathrooms

    • Baseboards, floors, windows, and more

    • Pre-listing refreshes or post-move cleanup
      Perfect for homeowners, landlords, or real estate agents who want properties to shine.

  • Absolutely.

    We approach every home and every situation with kindness, discretion, and zero judgment. Life gets busy — we’re just here to help you take control again, at your own pace.

  • We accept payments by e-transfer, credit card, or debit. You'll receive a summary after your free discovery call outlining the scope of work and estimated pricing before any commitment.

  • You can:

    • Call us at 905-999-0530

    • Email us at info@simplifylife.ca

    • Or use our Contact Form to get in touch or schedule a free call